Privacy Policy

Introduction

StorageRoot ("we," "us," "our," or "Company") is committed to protecting your privacy and ensuring you have a positive experience on our website and diagnostic platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cluttermapkit.pro and use our household storage diagnostic services.

We operate as a diagnostic-first platform helping households identify storage problems and match them to cost-effective, durable solutions. Please read this policy carefully. If you do not agree with our practices, please do not use our services.

Information We Collect

StorageRoot collects information in several ways to provide and improve our diagnostic services:

Contact and Inquiry Information

When you submit a contact form, request a diagnostic consultation, or inquire about storage solutions, we collect your name, email address, phone number, and the details of your storage challenge or question. This information helps us respond to your inquiry and provide personalized recommendations.

Diagnostic Questionnaire Data

Our diagnostic journey includes questionnaires designed to identify your primary storage failure modes—such as expired products, duplicate purchases, or wasted space. Your responses help us understand your household's specific problems and recommend targeted solutions. You control what information you share during this process.

Usage and Analytics Data

We may use analytics tools to understand how visitors interact with our website, including pages visited, time spent, and navigation patterns. This data is collected in aggregate form and helps us improve our diagnostic content, user experience, and product recommendations. We do not use this data to personally identify you.

Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site usage. These may include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device). You can control cookie settings through your browser preferences, though some site functionality may be limited if cookies are disabled.

Device and Technical Information

When you access our site, we may automatically collect technical information such as your IP address, browser type, operating system, referring URL, and pages visited. This helps us maintain site security, diagnose technical issues, and understand usage patterns.

How We Use Your Information

StorageRoot uses the information we collect for the following purposes:

• Providing Diagnostic Services: To understand your storage challenges, deliver personalized diagnostic insights, and recommend cost-effective solutions matched to your specific problems.
• Responding to Inquiries: To answer your questions, process your requests, and provide customer support.
• Improving Our Platform: To analyze how users interact with our diagnostic tools, content, and recommendations, and to refine our approach to better serve households overwhelmed by storage decisions.
• Communications: To send you updates about our services, new diagnostic features, or relevant product recommendations (only if you have opted in).
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations in Turkey and other jurisdictions where we operate.
• Security and Fraud Prevention: To protect against unauthorized access, fraud, and other security risks.

Data Sharing and Third Parties

StorageRoot does not sell your personal data to third parties. However, we may share information in the following limited circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website, conducting analytics, hosting data, or providing customer support. These providers are contractually obligated to use your data only as necessary to provide these services and to maintain confidentiality.
• Legal Requirements: We may disclose your information if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: If StorageRoot is involved in a merger, acquisition, bankruptcy, or asset sale, your information may be transferred as part of that transaction. We will provide notice before your data becomes subject to a different privacy policy.

We do not share diagnostic questionnaire responses or personal health/household information with product manufacturers or retailers without your explicit consent.

Data Retention

StorageRoot retains your personal information for as long as necessary to provide our services, fulfill your requests, and comply with legal obligations. Specifically:

• Contact information and inquiry details are retained for up to two years after your last interaction, unless you request deletion sooner.
• Diagnostic questionnaire responses are retained for up to one year to support ongoing recommendations and service improvements, unless you request deletion.
• Analytics and usage data are typically aggregated and retained for up to 12 months.
• You may request deletion of your data at any time by contacting us at hello@cluttermapkit.pro.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data:

Rights Under Turkish Law (KVKK)

If you are located in Turkey, you have rights under the Personal Data Protection Law (Kişisel Verilerin Korunması Kanunu – KVKK), including the right to:

• Access your personal data held by StorageRoot.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data (subject to legal retention requirements).
• Restrict processing of your data.
• Object to processing for certain purposes.
• Request a copy of your data in a portable format.

To exercise these rights, contact us at hello@cluttermapkit.pro with a clear description of your request and proof of identity.

General Privacy Rights

All users have the right to:

• Opt out of marketing communications by clicking the unsubscribe link in any email or contacting us directly.
• Control cookie preferences through your browser settings.
• Request information about what data we hold and how it is used.

Data Security

StorageRoot takes the security of your personal information seriously. We implement industry-standard technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, and access controls limiting data to authorized personnel only.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account credentials you create.

Children's Privacy

StorageRoot's services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13, we will promptly delete such information. Parents or guardians who believe their child has provided information to StorageRoot should contact us immediately at hello@cluttermapkit.pro.

International Data Transfers

StorageRoot is based in Istanbul, Turkey. Your information may be processed and stored in Turkey and may be transferred to other countries for service provision, backup, or legal compliance. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws. We will take appropriate safeguards to protect your data during such transfers.

Third-Party Links

Our website may contain links to third-party websites, including product retailers and storage solution providers. StorageRoot is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites before providing your information. This Privacy Policy applies only to information collected through our website and services.

Policy Updates

StorageRoot may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date below and, if required, by sending you an email notification or displaying a prominent notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: hello@cluttermapkit.pro
• Phone: +90 530 150 94 06
• Website: cluttermapkit.pro
• Address: Istanbul, Marmara Region, Turkey

We will respond to your request within 30 days or as required by applicable law.